Norwegian Cruise Line Cancellation Policy

For passengers’ convenience, Norwegian Cruise Line has different policies, including cancellation. The criteria and circumstances for reversing a cruise reservation and getting a refund are described in the Norwegian Cruise Line Cancellation Policy. Further, the duration of the trip, the type of fare booked, as well as the number of days before departure that the cancellation is made, all affect the policy. When a cancellation is made well in advance, a passenger can usually receive a complete or partial refund. However, penalties rise when cancellation is made close to the departure date. For more flexibility, this cruise line has the “Peace of Mind” package. Hence, when canceling a cruise booking, one can avoid unforeseen fees and make well-informed decisions by being aware of the policy. 

What is the Norwegian Cruise Line Cancellation Policy​?

Guests can prevent delays in the reversal process by adhering to the different rules of cancellation policy for Norwegian Cruise Line​. The following highlights the most important of these rules: 

• Any pre-sold parts or amenity requests may be canceled by Norwegian Cruise Line within 48 hours without incurring any fees.  
• There will be no penalties when a second person cancels their reservation for double occupancy. 
• The remaining single guest covers the entire cost of the cruise and NCFs.  
• Any changes made to the sail date within the penalty period will be regarded as cancellations. 
• Certain fees may be imposed for the same.  
• According to the cancellation timetable, any name changes made within 14 days of sailing would result in reversal penalties. 
• The Norwegian cruise line cancellation policy 2025 for three to eight guests will be the same as that for the first and second. 
• Guests whose VISA application is denied are subject to the same cancellation rules. 
• Additionally, a reservation may be canceled if the ship is fully chartered.  
• In such a case, Norwegian Cruise Line will reimburse a guest for all of his or her passage fee. 
• Passengers must follow the Norwegian Cruise Line excursion cancellation policy and procedure in order to request the reversal of their bookings made with a CND. 
• Even when a booking is not completely canceled, fees for air, land, and other add-on expenses will still be charged. 
• Passengers’ travel agents must call Norwegian Cruise’s Reservations Department to make cancellations. 
• According to the Norwegian Cruise Line cancel policy​, bookings are subject to reversal when they are not paid in full by the last payment deadline. 
• As soon as funds are applied to the booking, cancellation fees will start. 

Note: Norwegian Cruise Line has the right to modify its cancellation and payment policies at any moment.  

Norwegian Cruise Line Cancelled Booking Compensation Policy 

A cruise’s take-off may be delayed by the Norwegian Cruise Line for a number of reasons. Travelers experience widespread inconveniences as a result of this.The cruise line offers compensation in order to avoid this. Travelers are entitled to refunds when NCL cancels their voyage for longer than three calendar days. This can be applicable when they embark on cruise ships in a port in the United States. As per the Norwegian Cruise Line cancel policy​, the refund can cover lodging, amenities, and services (port fees, taxes, and other extra costs). 

Norwegian Cruise Line reserves the right to cancel any planned cruise for any number of reasons, Some of them include strikes, lockouts, labor stoppages, riots, bad weather, and technical issues. For the same, it may, but is not required to, replace any sailing with a different vessel. Also, due to these reasons, it is not responsible for any damages that can result from such cancellation. 

Note: Travelers can refuse to take alternate cruises or decide not to go on a delayed cruise. 

How Much is Norwegian Cruise Line Cancellation Fees? 

Based on when guests have canceled their reservations, Norwegian Cruise Line charges different costs. As the sailing date draws nearer, the fees go up.   

Schedule for FIT cancellation fees for cruises reserved after 2nd May 2022 (All categories include regardless of sail length) 

Days Before Sailing	Cancellation Fee (Cruise or Cruise Your)	Fees for Group Booking (All Sail Lengths)
14 days or less	100%	100
28 days to 15 days	75%	75%
49 days to 29 days	50%	50%
74 days to 50 days	25%	25%
89 days to 75 days	Deposit	Deposit
Up to ninety days	No fee	No cost

Note: Special conditions apply to reservations made utilizing the Buy One Get One Half Off or Buy One Get One Free (paying relevant taxes only) promotions. Deposits paid for these deals are non-refundable from the moment of booking. 

Schedule of Cancellation for Reservations Made on or After March 12, 2019

Days Before the Trip Date	Reversal Fees (Cruise, Add-on, Air, Land, and Cruise Tour)
Less than 14 days	100%
28 days to 15 days	75%
49 days to 29 days	50%
69 days to 50 days	Deposit

Norwegian Cruise Refunds and Future Cruise Credits

Refunds are processed based on the cancellation timeline. If you cancel well in advance, you may be eligible for a partial or full refund. For cancellations closer to the departure date, penalties apply, and refunds may be limited. In some cases, NCL offers Future Cruise Credits (FCC) as an alternative to refunds, allowing guests to rebook their cruise at a later date.

Important Considerations

• Travel Insurance: Consider purchasing travel insurance to cover unexpected cancellations. This can help recover costs and provide peace of mind.
• Name and Departure Date Changes: These are treated as cancellations and are subject to the same fees.
• No Refunds for No-Shows: Guests who fail to show up for their cruise will not receive refunds.

How to Cancel Your Norwegian Cruise?

To cancel your cruise, contact NCL’s Reservations Department or your travel agent. Ensure you have your booking details ready and request confirmation of the cancellation. Refunds typically take 3–4 weeks to process.

What is the Norwegian Cruise Line Cancellation Policy with Insurance?​

The Norwegian Cruise Line cancellation policy with insurance provides security against unanticipated events such as illness, injury, or a family member’s death. Travelers may qualify for complete refunds of non-refundable expenses when they have coverage. Based on the insurance plan chosen, coverage varies and policy terms apply. 

• When a guest cancels for a covered reason after purchasing travel protection, he/she will be required to submit a claim to the insurance provider. 
• Should the claim be accepted and a reimbursement be given, the Future Cruise Credit of 100% will be revoked.   
• In contrast to the 75% to 90% FCC specified in the travel protection policy can cancel for an unspecified reason. 
• For the same, one can receive the 100% FCC mentioned. 

What is the Restaurant Cancellation Policy of Norwegian Cruise Line?

By following the Norwegian Cruise Line cancellation policy, reservations for dinner or supper must be reversed 24 hours before the planned meal time. The full cost of the cover per person will be billed when cancellations are made with less than twenty-four hours’ notice. Since Norwegian Cruise Line aims to provide exceptional facilities, it is only able to hold passengers’ dinner appointments for fifteen minutes. The unclaimed booking will be released after 15 minutes. Hence, they will be billed the full costs. 

Can I Receive a Refund for Cancelling My Norwegian Cruise Line Reservation? 

Travelers should be aware of the cancellation policy norwegian cruise line​ eligibility requirements in order to prevent loss and receive refunds. One such need is to receive a 100% future cruise credit, cancellations are accepted up to 48 hours before the vacation date. Similarly, other regulations can protect their loss and give them reimbursement in cash or another kind. 

• When a passenger cancels or interrupts the cruise after it has started, there will be no reimbursement. 
• No-shows on any cruise will not be eligible for reimbursement. 
• Deposits can be refunded up to ninety days before sailing. 

How to Make a Claim for Norwegian Cruise Line Refund for Cancellation? 

To obtain a refund, passengers of Norwegian Cruise Line must complete the Case Submission Form online. It is available on the company’s official website. As per the cancellation policy for Norwegian Cruise Line​, they can submit their requests by the 90th calendar day following the initial scheduled embarkation. 

In case they purchase their trips directly with NCL, they will need to provide a copy of their boarding card and other documentation, proof of payment, and a copy of revocation or delay notification. 

When they use a travel advisor to book their cruise, they can ask them to fill out the form and send in the necessary paperwork. Or else, the phone number – +91-22-71279333 can be used. One can reach this phone number Monday through Friday. The same is scheduled to begin at 8:00 a.m. to midnight Eastern Time. On Saturdays and Sundays, it is open from 09:00 A.M. to 09:00 P.M. 

NCL will examine the refund request and respond by email or US mail within 180 days of the claim date. By following the Norwegian Cruise Line cancellation policy 2025, it may respond by offering an alternative to a refund like a future cruise credit. 

What is the Norwegian Cruise Line Cancellation Schedule? 

The Norwegian Cruise Line cancellation schedule lists costs according to the time of reversal. 

For the Haven Suites, Garden Villas, Suites, and Vacation Sailings

Days Before Departure Date	Fees for Canceling Air, CruiseTour, Cruise, Add-on, and Land
Less than 60 days	100%
90 days to 61 days	75%
105 days to 91 days	50%
119 days to 106 days	25%
Over one hundred and twenty days before the scheduled sailing date $0	USD 0
For 1 to 6 days
Less than 30 days	100%
60 days to 31 days	75%
75 days to 61 days	50%
89 days to 76 days	25%
For 7 days or above
Less than 30 days	100%
60 days to 31 days	75%
90 days to 61 days	50%
119 days to 91 days	25%

Check Here: Royal Caribbean Cancellation Policy

Conclusion,

In case passengers need immediate help with reversals, the Norwegian Cruise Line excursion cancellation policy is very useful. They can use this policy as a help when they are not sure how to cancel their cruise booking and receive refunds for the same. Additionally, they will undertake their rights with relation to fees and reimbursements. They can also obtain information about compensation in the event that the cruise line-related disruption occurs. 

Frequently Asked Questions on Norwegian Cruise Line Cancellation Policy